This members-only best practices report describes effective enterprise risk management program leadership and focuses on transforming an organization’s approach from a compliance-driven mind-set to one that supports strategy execution. Case studies from Rockwell Collins Inc., LEGO Group, Exxaro Resources Ltd., and Paychex Inc. are included.
by Russell T. Westcott and Grace L. Duffy, editors
ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it supports are intended to form a foundation for further study and application of proven quality principles and practices worldwide.
The book follows the CQIA BOK in both content and sequence. The intent is that this book will serve as a guide to be used in preparation to take the CQIA examination given by ASQ.
In the October 2014 edition of the Energy and Environmental Division Newsletter (Division members only), Gary L. Johnson presents an overview of the new revision of the E4 standard, the American National Standard presenting requirements for quality management systems for environmental programs.
An article in the October 2014 issue of theJournal for Quality and Participation shows how the International Team Excellence Award (ITEA) Process promotes the use of teams and the problem-solving criteria in a way that energizes organizations to commit to using employee participation strategies to achieve goals and sustainable success.
|—||Larry Roberts, quality control manager, CMC Howell|
This guide introduces a step-by-step approach for applying quality skills to the social responsibility (SR) needs of organizations. It defines integrated SR, provides talking points and case studies, and maps out a process for using quality to integrate SR into organizational strategy and daily operations.
|—||Muhammad Hashim, lecturer, Government College of Management Sciences, Peshawar, Pakistan|
by Rodney Turner
This book focuses on the role of the global project manager in today’s high-tech, hyperconnected environment of continuous improvement and innovation. Learn how to align project goals with organizational goals, maintain governance, and manage project performance and process.
An all-new case study runs throughout the book, demonstrating real-world applications of the concepts presented.
|—||Diljit S. Matharu, quality leader, Creation Technologies|