In the September 2014 Lean Enterprise News, a member-benefit publication of the Lean Enterprise Division, Kurt Stuke explores the idea of using the character of Don Quixote as a role model for reconstructing quality by prioritizing imagination, commitment, and purpose.
|—||Hammer and Champy|
by Paul Keller and Thomas Pyzdek
This handbook explains how to define and deploy Six Sigma projects focused on key stakeholder requirements and carry out data-driven management. It walks you through the phases of DMAIC and DMADV and demonstrates how to use the statistical tools and problem-solving techniques of Six Sigma with screenshots of Minitab and Excel applications.
The new fourth edition has been updated to include:
- Online quizzes for Six Sigma certification
- Links to videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart
- Coverage of lean methodologies
ASQ member Christine Bales, working with her employer AABB, is implementing quality management systems (QMS) for blood transfusion services in Africa. The goal of the program is to ensure an abundant, safe blood supply for those in need.
by Joseph A. DeFeo
Joseph A. DeFeo distills Dr. Juran’s life’s work on quality with some of today’s practices into an action plan for creating a strong, successful, globally competitive enterprise.
This guide explains how leaders can:
- Embrace quality and not miss an opportunity to improve performance
- Lead an organization through sustainable financial change while fostering a culture of quality
- Stop useless initiatives by aligning goals with the strategic plan
- Challenge new product or service development methods
- Create breakthroughs in baseline performance
- Ensure repeatable and compliant processes
- Simplify macro processes with business process management
- Execute benchmarking to sustain market leadership
|—||Chang, Labovitz, and Rosansky|
Read an interview with Eugene L. Grant, who played an instrumental role in developing Stanford University’s statistical methods courses for West Coast war industries in the 1940s.