Understanding Regression Analysis
Larry D. Schroeder, David L. Sjoquist, and Paula E. Stephan
Written at an elementary level, this book provides background on linear regression for those who have not yet taken a statistics course.
Understanding Regression Analysis
Larry D. Schroeder, David L. Sjoquist, and Paula E. Stephan
Written at an elementary level, this book provides background on linear regression for those who have not yet taken a statistics course.

This report presents a framework for procurement activities and how they relate to the enterprise; key measures for cost effectiveness, cycle time, process efficiency, and staff productivity; benchmarks for performance; and in-depth case studies from leading organizations.
Benchmarking reports are an ASQ member benefit.Learn more.

Could software improvement frameworks like Software CMM, ISO/IEC 15504, and even ISO 9001 possibly cause more harm by the dysfunctional behavior they drive than good by the improvement actions they inspire?
Read a discussion by members of the Software Quality Division in June’s Software Quality Professional.
by ABS Consulting , Lee N. Vanden Heuvel , Donald K. Lorenzo , and James J. Rooney, etal.
The third edition of this global classic includes a 300-page handbook, a CD toolkit, a root cause map, and licensed access to a collection online resources.

The Spring 2013 issue of The Human Element offers a look at the five-level management system that Bombardier Aerospace launched in 2005 to foster employee engagement, reach business objectives, and enhance customer engagement.
The Human Elementis a member benefit publication of the Human Development and Leadership Division.

In the June issue of QP, learn about a project that used an ISO 9001 approach to solidify the supply chain that provides life-saving drugs to Kenyans living with HIV/AIDS.
Read “To All Corners of Kenya,” and listen to an interview with author Tiffany Darabi.
by Jae-On Kim and Charles W. Mueller
This book describes various commonly used methods of initial factoring and factor rotation. In addition to a full discussion of exploratory factor analysis, confirmatory factor analysis and various methods of constructing factor scales are presented.

Access the current Healthcare Update to learn about how hospitals are using quality methods to improve care and reduce readmissions. Featured content includes a webcast from Henry Ford Hospital in Detroit and a 55-page manual from the Pittsburgh Regional Health Initiative on reducing readmissions of chronic disease patients.

How have you demonstrated the difference quality has made for your organization or community? ASQ invites submissions of presentations for the 2014 World Conference on Quality and Improvement. Submit your proposal by August 2, 2013.

by Robert Andersen
Geared toward both future and practicing social scientists, this book describes methods for detecting and handling influential cases in regression analysis. Examples are included to illustrate key concepts.

Explore the concepts, tools, and technical terms that make up the world of quality. Whether you’re new to quality or looking for refresher material, browse a collection of overviews providing the basics for the most popular quality tools and topics.
After its flagship hospital received a Baldrige Award in 2006, North Mississippi Health Services deployed the Baldrige Criteria throughout the rest of the organization. By focusing on its five critical success factors, the entire system received the Baldrige in 2012.

A case study in the May 2013 Six Sigma Forum Magazine shows how a global gases and engineering organization applied lean and Sigma at its facilities, increasing productivity by up to 48% and decreasing production costs by as much as 35%, depending on the site.
by Joyce Nilsson Orsini
Read a wealth of previously unavailable material presenting the management principles of W. Edwards Deming in one volume. This book is filled with articles, papers, lectures, and notes that focus on Deming’s overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.

A mini-paper from the May 2013 Statistics Division Newsletter presents a case study in which design of experiments contributed to the improvement of online marketing. Experimentation identified a combination of settings expected to optimize click rate, with a projected recovery of $185,000 in lost opportunity the first year.
The Statistics Division Newsletter and mini-papers are member-benefit publications of the Statistics Division.